apk44's Privacy Policy

What information we collect

When you create and manage your account at apk44, we may collect the following categories of information:

1.1 Identity and contact information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Current address (city, district, country)
• National ID card or passport details (for identity verification where required)

1.2 Financial information

• bKash, Nagad, Rocket or bank account details (for transaction processing purposes only)
• Deposit and withdrawal history
• Balance and bonus information

1.3 Technical information

• IP address and device type
• Browser version and operating system
• Cookie and session data
• Date, time and activity logs of site access

1.4 Gaming behaviour information

• Play history and preferred game categories
• Bet amounts and results records
• Time spent on the platform and session activity

How we collect information

apk44 collects your information in the following ways:

2.1 Information provided directly

Information you voluntarily provide during account registration, the login process, financial transactions, and when contacting our customer support team.

2.2 Automatic data collection

Technical information is collected automatically using our server logs, cookies, pixel tags, and similar technologies. This information is used to improve the security and performance of the site.

2.3 Information received from third parties

Necessary verification information may be received through payment service providers (bKash, Nagad, Rocket, banks) and fraud prevention services.

Purpose of using information

apk44 uses collected information only for the following legitimate purposes:

• Account management: To create, verify, and securely manage your account.
• Financial transactions: To process deposits and withdrawals, including a minimum deposit of ৳100 and withdrawal of ৳800.
• Customer support: To resolve your issues via 24/7 live chat and email.
• Security and fraud prevention: To detect and prevent unauthorised account activity, money laundering, and fraudulent transactions.
• Responsible gaming: To monitor excessive gaming behaviour and intervene when necessary.
• Service improvement: To continuously improve the platform's experience, performance, and security.
• Legal compliance: To comply with applicable laws and regulations and to respond to lawful requests from legal authorities.
• Communication: To send important account notifications, policy changes, and security alerts.

Information sharing and disclosure

apk44 never sells your personal information. Information may be shared in the following limited circumstances:

4.1 Service partners

bKash, Nagad, Rocket, and bank transfer service providers receive only the information necessary to process transactions. We have strict confidentiality agreements in place with these partners.

4.2 Technology partners

Service providers that assist with the technical operation of the site, security monitoring, and fraud prevention use limited information under contract. They may never disclose this information to third parties.

4.3 Legal obligations

Information may be disclosed in response to a court order, a lawful request from an investigative authority, or an applicable legal obligation. In such cases, we will make every reasonable effort to notify you in advance.

4.4 Business transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. The standards of this Policy will be maintained as a condition of any such transfer.

Data security measures

apk44 applies industry-standard security measures to protect your personal and financial information:

• SSL encryption: All data exchanged between you and our servers is encrypted using SSL (Secure Sockets Layer) protocol.
• Data encryption: Stored sensitive information (passwords, financial data) is protected by strong encryption algorithms.
• Access control: Only authorised staff have access to the information they need, and every access is logged.
• Firewall and security monitoring: Advanced firewalls at the network level and 24/7 security monitoring are in place.
• Regular security testing: Regular security audits are conducted to identify system vulnerabilities.
• Data backup: Regular secure backups are taken to ensure the protection and availability of information.

However, no method on the internet is 100% secure. While we strive for the highest level of protection, you should also use a strong password and keep your login details private.

Cookie policy

apk44 uses several types of cookies. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Essential cookies

These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, ensure the security of financial transactions, and keep the site's core features running.

6.2 Performance cookies

These cookies are used to analyse visitor behaviour on the site, identify errors, and improve performance. The information collected is aggregated and anonymous.

6.3 Functionality cookies

These cookies are used to remember your preferences (such as language selection) and to provide a personalised experience.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent you from using certain important features of the site.

Data retention period

apk44 retains your information for as long as it is necessary or legally required:

• Active account: All information is retained for as long as the account remains active.
• Closed account: Certain information is retained after account closure in accordance with legal and regulatory requirements.
• Financial transaction records: Financial records are retained in accordance with legal obligations.
• Technical logs: Technical logs are kept for a limited period for security and performance analysis.

Once the required period has passed, information is securely deleted or anonymised.

Your rights

As an apk44 user, you have the following rights over your own personal information:

8.1 Right of access

You may request details of the information we hold about you at any time. We will provide this information within a reasonable time.

8.2 Right to rectification

If any information in your account is incorrect or outdated, you may request a correction. We will make the necessary changes subject to identity verification.

8.3 Right to erasure

In certain circumstances (such as after closing your account), you may request that your information be deleted. However, we are obliged to retain some information due to legal requirements.

8.4 Right to data portability

You may request your information in a structured, readable format.

8.5 Right to object to processing

You may object to the processing of your information for certain purposes, including marketing.

To exercise these rights, email [email protected]. We will verify your identity and respond promptly.

Protection of minors' information

apk44 is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

We apply age verification methods during the registration process. If we are informed that a minor has created an account, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify us at [email protected].

Third-party links and services

The apk44 platform uses software from game providers such as Pragmatic Play, Evolution Gaming, Spribe (Aviator), PG Soft, JILI, Microgaming, NetEnt, and Ezugi. These providers have their own privacy policies, which are outside apk44's control.

However, we ensure that these providers have access only to the necessary technical information under contract and may not disclose your personal information to third parties.

International data transfers

Our servers and technology infrastructure may be located in various countries. When transferring data, we ensure that adequate data protection measures are in place in the destination country.

All international data transfers are conducted under industry-standard encryption protocols and contractual privacy protections.

Policy changes

apk44 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in the following ways:

• Display clear notices on the platform
• Send notices to the registered email address
• Change the "Last Updated" date on this page

Continuing to use the platform after any changes means you have agreed to the new policy. It is therefore advised to review the policy regularly.

In Case of a Security Breach

If we become aware of a data security breach that creates a high risk to your rights and freedoms, we will:

• Notify you as quickly as possible
• Provide clear information about the nature of the breach and its potential impact
• Let you know what steps we have taken or are planning to take
• Advise you on what you can do to protect yourself

If you notice any suspicious activity, please contact us immediately at [email protected].